Effective Date: September 23, 2025

Introduction

Welcome to Lattimore Counseling (“we,” “us,” “our,” “the Practice”). These Terms and Conditions (“Terms”) govern your use of our

website, counseling services, telehealth sessions, and any related offerings. By accessing our website or engaging in our

services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

Services Provided

Lattimore Counseling provides professional counseling and therapy services, including in-person and telehealth sessions.

Services are intended to promote mental health and well-being.

Counseling does not replace medical treatment or emergency psychiatric care.

Eligibility

By using our services, you confirm that:

You are at least 18 years old, or a parent/guardian has provided consent if you are a minor.

You have the legal capacity to enter into this agreement.

You will provide accurate, current, and complete information for intake and therapy.

Telehealth Services

If counseling is provided via telehealth:

You acknowledge that technology may involve risks (e.g., interruptions, breaches).

You are responsible for having a secure, private environment for sessions.

Telehealth may not be appropriate for all concerns; your therapist may recommend in-person care if necessary.

Confidentiality & Privacy

Information shared in sessions is confidential, subject to professional ethics and applicable privacy laws (including HIPAA, if applicable).

Exceptions to confidentiality include situations involving danger to self/others, suspected abuse/neglect, or as otherwise required by law.

Please see our Privacy Policy for full details on data collection and use.

Booking, Payments & Cancellations

Sessions must be scheduled in advance through approved channels.

Payment terms will be communicated at the time of booking.

Cancellations must be made at least [insert timeframe, e.g., 24–48 hours] in advance to avoid late fees.

No-shows or late cancellations may be charged the full session fee.

No Guarantees of Outcomes

Counseling is a collaborative process, but results vary.

We make no guarantees regarding specific therapeutic outcomes.

Website Content Disclaimer

Any information on our website, blogs, or materials is for educational purposes only.

It should not be considered medical advice or a substitute for professional evaluation.

Intellectual Property

All website content (text, graphics, media, branding) belongs to Lattimore Counseling unless otherwise noted.

You may not copy, modify, or distribute our content without written permission.

Limitation of Liability

To the maximum extent allowed by law, Lattimore Counseling is not responsible for damages arising from

use of our website, services, or telehealth technology.

We are not liable for indirect, incidental, or consequential damages (such as emotional distress beyond therapeutic

scope, lost data, or third-party issues).

Indemnification

You agree to indemnify and hold harmless Lattimore Counseling, its staff, and contractors from claims, damages, or

expenses arising from your misuse of our services or violation of these Terms.

Third-Party Links

Our website may contain links to third-party resources. We are not responsible for the

content, accuracy, or policies of those external sites.

Modifications to Terms

We may update these Terms periodically. Any changes will be posted on our website with a new “Effective Date.”

Continued use of services after changes means acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of NC. Any disputes shall be resolved in the courts of NC.

Contact Information

For questions about these Terms, please contact us:

Email: [email protected]
Phone: (828) 289-9345
Address: Forest City, NC.